Privacy Policy

Last updated August 21, 2026

1. What we collect

  • Account information: the email address you sign up with, and profile details you provide such as your pickup location and payment preferences.
  • Photos and listing data: the item photos you upload, and the brand, model, condition, price, title, description, and search keywords — whether AI-generated or edited by you — for each listing you create.
  • Billing information: your subscription plan and payment history. We do not collect or store your card details ourselves — see "Payments" below.
  • Usage analytics: basic product usage data (such as which features you use and how the app performs) used to diagnose problems and improve the product.

2. How photos are processed

When you upload a photo, we store it temporarily in Cloudflare R2 object storage and generate a thumbnail and a medium-resolution copy for display in the app. Your original photo is sent to Anthropic's Claude API so the AI can identify the item and draft a listing. Once that analysis is complete, the original upload is deleted from our storage — only the thumbnail and medium-resolution copies are kept, for as long as the listing exists. Before a photo is used or stored, we strip its EXIF metadata (including GPS location and device information) for your privacy.

3. Payments

All payments are processed by Stripe. When you subscribe, your card details go directly to Stripe — Flipsell never receives, sees, or stores your full card number or other sensitive payment details. We retain only what Stripe reports back to us: your subscription status, plan, and billing history.

4. Email

We use Resend to send transactional email — things like sign-in links and account or billing notifications. We don't send marketing email unless you've separately opted in.

5. Cookies

Flipsell uses a single session cookie to keep you signed in. We don't use advertising or third-party tracking cookies.

6. Data retention and deletion

We keep your account and listing data for as long as your account is active. If you want your account and associated data deleted, email us at the address below and we'll process the request. Some information may be retained where required for legal, billing, or fraud-prevention purposes.

7. Who we share data with

We share data only with the service providers needed to run Flipsell: Anthropic (photo analysis and listing generation), Cloudflare (photo storage), Stripe (payment processing), and Resend (transactional email). We don't sell your data, and we don't share it with Meta or Facebook — Flipsell is not affiliated with either.

8. Changes to this policy

If we make material changes to this policy, we'll update the "Last updated" date above and, where appropriate, notify you by email.

9. Contact

Questions about this policy, or want to request data deletion? Email hello@flipsell.app.